Need to report an emergency?
If there’s a problem with your supply, such as a leak or flood, call our emergency helpline on 0845 600 8855.
Starting up on your own?
If you’re just starting out, we will help you get connected and keep working with you as your business grows.
Call us
Our lines are open 9am to 5pm, Monday to Friday. We’ll ask you for your account number, so make sure you have it to hand before you call.
0845 602 8855
Email us
You can send us an email and we will reply to your query as soon as possible.
Write to us
If you prefer, you can write to us:
Customer Response CentreBusiness Stream
55 Buckstone Terrace
Edinburgh
EH10 6XH